Welcome to No-Problem Technologies,
Comprehensive IT Solutions for Small to Medium-Sized Businesses in London UK

What is VoIP Enrich?

VoIP Enrich is a hosted Voice over Internet Protocol service designed for multiple users and small to medium sized businesses. Each VoIP Enrich account can accommodate multiple UK geographical or non geographical numbers and allow multiple users to share account features.

VoIP features include:

1. Auto Attendant
2. Hunt Group
3. Call Queue
4. Web-based VoIP User Portal
5. Extension number
6. Voicemail
7. Real-time call data

Which CPE (Customer Premises Equipment) should be used?

The VoIP Enrich service is a SIP-based service. Therefore, it can be configured to any SIP devices including IP phones and ATAs (analogue terminal adaptors).

IP Telephone Handset

This is a device that replaces your existing standard (non-IP) telephone handset. The IP phone directly connects to your broadband router and can be configured to make/receive calls through the VoIP Enrich account. The IP phone offers a more user-friendly way to access certain call features such as voicemail, as it normally has function keys on the telephone keypad. This is the recommended solution for all businesses as you have all the functions of a standard telephone system available at the push of a button.

VoIP Usage Restrictions

Please note VoIP service is dependent on power and Internet availability and therefore you are not able to make/receive calls under the following circumstances:

1. When there is no power
2. When there is no Internet access

112 Emergency service is not accessible from Entanet's VoIP service.

 

The Elmeg IP290 fulfils the needs of demanding business customers who use the latest VoIP technology. Fitted with a two-line graphical display, the IP290 supports alphanumeric caller ID and provides a feature-rich user interface.

The SpeedTouch 2030 is compatible with any SIP-compliant PBX solution on the market and is a cost effective IP solution, making VoIP a viable option for any office. It provides all the functionality expected from an office phone of this quality, with a 2 port integrated Ethernet switch for 'Daisy-chaining' your PC and phone, 10 speed dial keys, 3 way conferencing, a large display and a full multiline and handsfree service.

What will my solution cost?

A typical IP phone design in a small business with 8 employees, initally set up and configured by NPIT Engineers would be priced as follows:

Included costs

The setup includes the transfer of the old number (if necessary), setup of hunt groups, auto attendant, follow me and all the associated VoIP services identified in our consultation. This also includes the training of staff on the correct usage of the web portal for ongoing modification.

BT Number Porting

If you have BT telephone numbers that you wish to retain, Entanet can support the number porting from BT to its VoIP service. This process may take around 3 weeks and there is no guaranteed lead-time.

UK Call Costs

Currently calls to UK landlines are 1.5p/min Peak, 1p/min off-peak, calls to mobiles (main operators) is 12p/min (other operators 25p/min).