No-Problem Technologies

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Maintenance Solutions

Focus on Growing your Business


As a successful business you need to be able to rely on your IT Server infrastructure to maintain staff productivity and support business growth. At NPIT, we understand that, which is why we have put together a flexible series of maintenance contracts that are designed to make life easier for you.

From a minimum ‘emergency only’ contract right through to a fully managed server support service package, we are there to minimise your downtime and provide support, assistance and advice where necessary.

All of our maintenance contracts include unlimited phone and remote support for your PC’s and servers, and other packages include benefits such as 30GB of off-site backup, 24/7 server and PC monitoring and even a full server hotspare replacement in the event of total hardware failure.

In an ever-increasingly complex IT industry, growing your business can appear to be extremely difficult when you look at the huge range of hardware, software and literature available. Our consultants can help you cut through the tape and find the right combination of hardware and software for your business.

At the end of the day, our business is your business - as all our other clients can confirm, we take the time to understand your business so that the service we provide and the options we offer are both suitable and relevant - now and for the future.



Key Points:
  • Flexible agreements to suit your requirements
  • Ongoing support and development
  • Unlimited support at a fixed price

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Maintenance

IT Planning and Consultancy

Building an IT plan alongside your Business Plan

We have been working alongside small businesses of all sizes for nearly 10 years now, and one thing we have found time and time again, is that although small business owners are specialists in either a product or a service, they are not IT specialists. Of course there is nothing wrong with this, but because there is a lack of understanding about what IT can and can't do and what should be implemented when, often we only get called when it all just gets too much and there are a range of huge issues.

Our preferred method of working with a small business is from as close to the start as possible. Essentially, almost interviewing the business owner about what they have in their plan for their business over the course of the next 2-3 years. We discuss budgets, profitability, growth and development and then come up with an IT plan to match that information, which will provide your business with a stable and reliable platform to allow you to grow your business with confidence.

Areas that we cover include:

  1. Cloud based networking
  2. Remote access to data and email
  3. Mobile data security
  4. Customer Relationship Management Databases
  5. Automated marketing services
  6. Smartphone / blackberry integration
  7. Hardware lifecycles
  8. and much much more

Let us help you and give your business plan the IT plan it needs to back it up, support it and allow your business to grow as you want it to.

Specific Projects

You just want us for one project? No Problem!

In any growing business, time is always at a premium, and many small companies just don 't have the time or knowledge to investigate, develop and project manage their own solutions to their IT and Web projects.

Qualified Microsoft Small Business Specialists, we have the knowledge, experience and staff to realise your desired result. We have successfully designed, implemented, project managed and completed many projects including the following:

  1. Complete Supply and installation of a full office network, server and workstations (server 2003, Exchange 2003, SQL 2005)
  2. Complete office data cabling and recabling for Voice over IP
  3. Microsoft Small Business Server 2003 migration
  4. VPN setup and Exchange Outlook web-access and Remote Web Workplace setup for remote workers
  5. Terminal Server installation and setup for internal database access from the web
  6. Fully featured Web site design and Ecommerce development
  7. Migration from PSTN phone system to Voice over IP phone system

In addition to these we have carried out numerous smaller projects, such as extending existing data cabling into new/converted office areas, rebuilds of troublesome machines, adding additional webpages into existing sites, supply and installation of new printers and solving just about every minor to major IT problem that you could possibly come across!

The easiest way to find out how we can help you is to pick up the phone and give us a call. If we can 't give you an accurate answer on the phone, we will arrange for a free consultation on-site.